Troubleshooting

onShore supports multiple types of technology for various customers. Depending on the connection in your building, troubleshooting will vary. Please follow the links of the hotWire technology your building is utilizing.

hotWired Cable - 180 North Jefferson, Gold Coast Galleria, Transportation Building.

hotWired DSL - Buckingham, 3550 N. Lake Shore Drive & Park Evanston

All other onShore customers use hotWired Ethernet.